Getting Started What are the plans available for my home with City Broadband? 100Mbps 500Mbps 1Gbps RM99 RM139 RM199 How do I choose a plan? That is entirely up to you. However, a bit of advice – choose the plan that best suits you and your lifestyle. Whichever plans you choose, we’re sure you made the right choice! What can I do if City Broadband is not yet available where I live? Let us know here or get in touch with us via our hotline 1 300 38 8000, and we'll take it into account in our coverage expansion planning. When is my installation date? Check your installation date here or get in touch with us at 1 300 38 8000. Our customer support team will give you the updates you need.