Allo is offering the value plan of 100Mbps at RM89 or get 300Mbps at RM99 during the promotion period. The promotional price is valid up to 12 months only.
What is the duration of this promotion?
This promotion is valid from 30th June 2023 until 31st December 2023.
Who can enjoy the promotion?
All customers are eligible to enjoy the promotion and only eligible for one promotion at one time only.
How do I sign up for this promo?
You may subscribe via https://www.citybroadband.my/residential/ or our authorized dealers. You may also contact our careline team at 1300 38 8000 or email to email@example.com
What are the benefits for this promotion?
Customers will enjoy saving up to RM360 for the first 12 months upon subscribing to the plan.
How long is the contract validity for this promotion?
The promotion price valid for up to 12 months only. Standard price applies after the promotion entitlement ends.
How much shall customer pay for the service subscription?
Customers only pay RM89 for 100Mbps and RM99 for 300Mbps monthly for the first 12 months. On the 13th month onwards the retail price will be automatically imposed.
How do I get the promo price once I have subscribed the service?
Customer will receive advance invoice in 1st bill whereby the invoice will consist of prorated charges and full month charges. The discounted price will be reflected in full month bill up to 12 months. The retail price will be automatically imposed on the 13th months bill onwards.
Is the promotion price applicable for existing customer?
No, this promotion is only applicable for new customer.
Can customer add-on Voice Home Plan with promotion package?
Yes, customers are allowed to add-on Voice Home Plan at only RM20 monthly and will get one voice line with complimentary DECT phone. Call rate are set at RM0.08sen/minutes.
Can customer upgrade/downgrade this promotion package?
Customer may request a speed upgrade/downgrade. However, the promotion price will be forfeited, and customer will be renewal the contract.
What if customers terminate the service within the contract period?
For the early termination, customers will be charged the remaining balance of the contract months or RM500 (whichever is higher).