What are the available billing methods? i. eBill: You will receive an email regarding your eBill ii. Paper bill :You will receive your paper bill via snail mail to your respective mailing address When do I get my first bill? This depends on your billing cycle and that's determined after your service is activated. You may notice pro-rated charges in your first bill. What charges will appear on my bill? Your monthly bill will include your broadband subscription fee, voice service usage charges and subscription fee(s) for other value-added service(s), if any. Is there a City Broadband branch for me to make payment? While we don't have a physical branch for payments, you can make quick and easy online payments. Check out our payment channels here. My line is suspended but I've made my payment. How long will it take to restore my service? Please contact us at 1 300 38 8000 to unbar your line.